BBs (8)

Can I use a different brands BB with your cranks?

Our cranks use a 30mm diameter aluminum spindle in order to reduce weight and improve stiffness in the system. Most other cranks on the market use a smaller 24mm steel spindle on their cranks. As a result our cranks should only be used with our BBs as others will not fit properly.

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Can I use your cranks on my PF30, BB30 or BB92 frame?

Yep, you just need to order the proper BB to fit your frame’s BB standard, your local shop or frame manufacturer should be able to help you find what standard your frame uses.

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Your cranks use a 30mm spindle, does that mean they are BB30?

BB30 refers to an entire standard, based around more than just spindle diameter. Our cranks will not just drop into a BB30 frame, but we do make adapter cups to fit BB30 frames.

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Chub Hub FAQ (11)

How tight should I tighten the M10 titanium bolts to keep my wheel in the dropouts?

You need to follow our torque specification of 40Nm. If you still have trouble keeping your wheel in the frame, do not overtighten the bolts. Take your bike into your local shop so they can help diagnose your problem. You should use a torque wrench to ensure your bolts are tightened to spec.

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Do I need to use anti-seize compound on the M10 titanium bolt threads?

Yes. If you fail to use anti-seize, commonly called Ti-Prep™, you risk the bolts seizing in the axle. Repair will be a time consuming and expensive endeavor.

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Why is this hub so big?

In short, bigger flanges build better wheels. The large flanges provide more leverage on the spokes, which means up to 70% less spoke stress.

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Ex cog (7)

Can I use the 40t EX Cog on my 36t cassette?

We don’t recommend using the 40t EX Cog with a 36t cassette. Shift performance will be compromised as the timing will not be correct.

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Can I use the 42t EX Cog on my 34t cassette?

The 42t EX Cogs WILL NOT work with 34t max cassettes. A 6 tooth jump is the maximum for good shifts.

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I have a short cage derailleur on my bike. Will that work?

We recommend a medium or long cage derailleur. (if you are not sure about max. derailleur capacity, check here to reference our handy compatibility chart.)

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General Crank FAQ (10)

Are your cranks/rings 10sp compatible?

Yes, all of our cranks and chainrings are 8, 9 and 10sp compatible.

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Can I use a different brands BB with your cranks?

Our cranks use a 30mm diameter aluminum spindle in order to reduce weight and improve stiffness in the system. Most other cranks on the market use a smaller 24mm steel spindle on their cranks. As a result our cranks should only be used with our BBs as others will not fit properly.

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Why don’t your cranks come with a BB?

We want you to be able to choose the right BB for your frame.  All BBs are available in Plus and Base levels.  Here they are:

  • British Standard Threaded
  • BB92
  • Pressfit 30
  • BB30

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General Guide FAQ (7)

I got a new frame with a different ISCG standard, can I replace just the backplate of my current guide rather than the whole thing?

Absolutely. We sell replacement parts for all of our guides so you can replace parts as needed. Check your guide’s product page for a parts service diagram to find the part number you need.

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Can I use a 32T chainring even though your specs say 33T for a minimum?

We only recommend down to a 33t as the upper slider may start contacting the crank spider arms before you can get it low enough to function properly. As a result we cannot recommend anything smaller than a 33t as it may allow the chain to escape. It is semi dependent on you crank however, so all of our guides do have a 32t position on them that will allow the slider to go into the 32t position if your cranks will allow it or if you are running a spiderless ring.

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What is the difference between the LG1tr/TRS+ and LG1/LS1+ guides?

Just the names. We changed them to better fit our growing product line and to help prevent confusion.  The LS1+ guide is now the base model guide in the LG1 series. The LG1tr is a trail and enduro oriented guide so it is now part of our TRS enduro line.

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Guides with TRC (1)

How should I orient the badges when mounting my Turbocharger bashguard to my crank?

The badges should be aligned with the crank arm axis so that one of the badges is hidden behind the arm. This aligns the strongest part of the Turbocharger with the area most likely to see impacts. Reference your owners manual or see our tech docs section.

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Hubs (7)

What are your hub shells made from?

It’s a rigid carbon fiber tube bonded to big, sweet EXA+ aluminum flanges.

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Are your hubs easily serviceable?

Absolutely. Check out our tech section or drop them off at your local Hive dealer.

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Why are your hubs so loud?

That is the sound of our quality 660 freehub mechanism, my friend. Six degrees and 60 points of engagement (it grabs really quickly when accelerating.) It also serves to scare off prowling cougars. This is useful in town and in the hills. If this loudness really bothers you, you should pedal more.

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LG1 (3)

Are the LG1+ wheels tubeless compatible?

The LG1+ wheels feature our TLS tubeless bead technology for easy tubeless set-ups but do not come with tubeless tape and valves like our other wheels.

The LG1+ wheels do include non-tubeless rim strips in the box.

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What axle Axle Configurations are possible with my LG1+ wheels?

The LG1+ rear hub comes standard as a 150 x 12mm through axle, but with a swap of the included endcaps, they will also work with 157 x 12mm rear ends. The front hub comes stock as a 20mm through axle with 15mm endcaps available.

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LG1 Guides (6)

Can I use a 32T chainring even though your specs say 33T for a minimum?

We only recommend down to a 33t as the upper slider may start contacting the crank spider arms before you can get it low enough to function properly. As a result we cannot recommend anything smaller than a 33t as it may allow the chain to escape. It is semi dependent on you crank however, so all of our guides do have a 32t position on them that will allow the slider to go into the 32t position if your cranks will allow it or if you are running a spiderless ring.

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What is the difference between the LG1tr/TRS+ and LG1/LS1+ guides?

Just the names. We changed them to better fit our growing product line and to help prevent confusion.  The LS1+ guide is now the base model guide in the LG1 series. The LG1tr is a trail and enduro oriented guide so it is now part of our TRS enduro line.

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How do I know what setting to use for the lower assembly and what do N, R, and W stand for?

N, R and W are: Narrow, Regular and Wide. The lower armature is adjustable to allow the upper and lower Wearplates to be oriented in a position that ensures perfect chain retention. Most bikes will use the regular position, hardtails often use the narrow position and bikes with dropped chainstays or tight clearance due to suspension pivot location might require the wide position. Reference your owner’s manual for diagrams which show the correct positioning.

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M Ring (7)

Does the Guidering M work as well with 9/10 speed as it does with 11 speed?

Guidering M technology increases chain retention on 9, 10 and 11 speed systems. However, due to the larger gaps between the plates on 9 and 10 speed chains, the level of retention is reduced when compared with 11 speed chains. Guidering Ms work best if your bike uses a clutch style rear derailleur.

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Do I still need to run a chainguide with the Guidering M?

It’s no secret we make chainguides – accordingly, we are pretty enthusiastic about keeping chains on.  For the minimal weight penalty, we still recommend at least an XCX style guide with upper plastics. When new, with an 11s system, a Guidering M can do quite a amazing job of retaining the chain. However, over time several factors can reduce the retention capability of the Guidering M. These factors include chain wear/stretch, ring wear, and rear derailleur clutch friction deterioration (or clutch failure). A 70g weight penalty for an XCX I05 is well worth the peace of mind, especially in race situations. Guidering Ms work best if your bike uses a clutch style rear derailleur.

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Can I use a Guidering M on my double/triple crankset?

Guiderings are designed to be run as a single front chainring, as a result they do not have shift features that will allow your chain to move from one ring to the other. While they will fit on most 104mm BCD cranks they are only intended for single front ring use.

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Pedals (4)

What’s the difference between the Gen1 and Gen2 LG1+ pedals?

Well, we wanted to tweak things a bit, so we did:

  • Less seal drag thanks to improved seals. Turns out we all like to ride flat pedals more often than just on the DH bike, so we are using some new seals that cut down on pedal drag when the Spin Control knob is backed off.
  • Smaller diameter pins for better grip and a bit of weight savings. Be sure to order the appropriate replacement pins to match your pedals.
    • Gen1 pedals use a 5mm thread
    • Gen2 pedals use a 4mm thread

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Are there replacement pins, bearings, and Wearplates available for my pedals?

Yes. Check out our webstore or your local Hive dealer. There are even colored Wearplates coming soon.

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Do you really ever run the 7mm pins?

Yes. Our in house DH PROs run them regularly. You will stick to your pedals like glue, just make sure you are wearing shin protection.

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Rims (3)

Are your rims tubeless compatible?

Heck yea. Get our TLS tubeless tape and valve stem installed and then add your favorite sealant and hit the trail.

For 21mm wide rims we recommend 23mm wide tubeless tape.

For 23.4mm wide rims we recommend 25mm wide tubeless tape.

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What width tubeless tape do I need?

For 21mm wide rims we recommend 23mm wide tubeless tape.

For 23.4mm wide rims we recommend 25mm wide tubeless tape.

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What spoke length do I need for these bad boys?

Check out our tech docs section for the most up to date wheel building dimensions. All of our rims, hubs, and wheels have their vitals stuck right on them, so if you have one of our products in hand, take a closer look. Your wheel builder will be able to use those specs to calculate spoke lengths based on your hub and lacing pattern.

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Rings (6)

Are your cranks/rings 10sp compatible?

Yes, all of our cranks and chainrings are 8, 9 and 10sp compatible.

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Are your Guiderings 10 spd. compatible?

Yes. So bolt it on and rock and roll.

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Can I use a Guidering on my double or triple crankset?

Guiderings are designed to be run as a single front chainring, as a result they do not have shift features that will allow your chain to move from one ring to the other. While they will fit on most 104mm BCD cranks they are only intended for single front ring use.

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SRS+ 32 (5)

My guide came with a spare long M5 black bolt in the packaging. What is this for?

This bolt is a steel version of the gold alloy bolt that holds the lower roller assembly to the backplate. We provide it as a spare part because we are nice like that.

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The Tech 3 Steath Idler looks just like the pulley on my rear derailleur. If I loose it, can I use a derailleur pulley as a replacement?

It is unlikely a derailleur pulley would work. Only use genuine e*thirteen replacement parts to ensure proper the function of your guide.

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On the SRS+32, why is there no adjustable lower armature?

Because the smaller size ring allows the roller assembly to be tucked up closer to the BB, there are less fitment issues with different frames in this location so it’s not necessary to have this feature as we do on larger tooth count guides.

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TRS (3)

Are these wheels tubeless compatible?

Heck yea. Get our TLS tubeless tape and valve stem installed and then add your favorite sealant and hit the trail.

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What axle configurations are possible with my TRS+ wheels?

The TRS+ rear hub comes standard as a 142×12 through axle, but with a quick endcap swap can fit 135 x 12mm or QR axles. The front hub can be set for either 15 or 20mm thru axles with the included endcaps. QR front endcaps are available separately.

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TRS+ Dual (5)

Is the TRS+ Dual a replacement of the DRS guide?

Yes, it is an updated version that is lighter, stronger, and more functional.

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I’m using a crank that has a dedicated double chainline or does not have the ability to mount a bashguard. Will the TRS+ Dual work with this?

Yes, this guide was designed with both these things in mind. The TRS+ Dual uses a direct mount bashguard so it is not necessary to have a crank mounted bashguard.

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The TRS+ Dual is marketed as a trailbike/enduro guide. I was using a DRS on my freeride bike and want to upgrade. Can I use the TRS+ Dual on a FR bike?

Yes. The bulk of the 2x market these days are XC and trailbike riders but we recognize that lots of FR guys who earn their turns by pedaling up to the top still are running doubles. The TRS+ Dual is perfect for FR applications as well, we even offer a Turbocharger upgrade kit for added durability.

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TRS+ Guide FAQ (4)

Can I use a 32T chainring even though your specs say 33T for a minimum?

We only recommend down to a 33t as the upper slider may start contacting the crank spider arms before you can get it low enough to function properly. As a result we cannot recommend anything smaller than a 33t as it may allow the chain to escape. It is semi dependent on you crank however, so all of our guides do have a 32t position on them that will allow the slider to go into the 32t position if your cranks will allow it or if you are running a spiderless ring.

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How do I know what setting to use for the lower assembly and what do N, R, and W stand for?

N, R and W are: Narrow, Regular and Wide. The lower armature is adjustable to allow the upper and lower Wearplates to be oriented in a position that ensures perfect chain retention. Most bikes will use the regular position, hardtails often use the narrow position and bikes with dropped chainstays or tight clearance due to suspension pivot location might require the wide position. Reference your owner’s manual for diagrams which show the correct positioning.

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The Tech 3 Steath Idler looks just like the pulley on my rear derailleur. If I loose it, can I use a derailleur pulley as a replacement?

It is unlikely a derailleur pulley would work. Only use genuine e*thirteen replacement parts to ensure proper the function of your guide.

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TRSr cranks (2)

What’s the difference between 2013 and 2014 TRSr cranks?

For 2014 we have updated the TRSr crank with our narrow/wide tooth profile Guidering M for increased chain retention. We also now include the spider lockring tool in the box with the cranks in case you need to swap your ring at some point.

2013 part numbers will start with the letters CS (for example CS.TRSR-30.175.73.K)

2014 part numbers start with CS20 (for example CS20.TRSR-36.175.73.K)

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How to I remove a integrated Guidering or integrated Guidering M?

Well, you’ll need a vise and a special tool, our part number CSH.UNVA-SPID.N . If you bought a set of 2014 cranks it will be included in the box with your cranks.

Instructions for making it happen can be found here

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Wheels (5)

Are the LG1+ wheels tubeless compatible?

The LG1+ wheels feature our TLS tubeless bead technology for easy tubeless set-ups but do not come with tubeless tape and valves like our other wheels.

The LG1+ wheels do include non-tubeless rim strips in the box.

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Are these wheels tubeless compatible?

Heck yea. Get our TLS tubeless tape and valve stem installed and then add your favorite sealant and hit the trail.

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XCX Guide FAQ (6)

Can I use a 32T chainring even though your specs say 33T for a minimum?

We only recommend down to a 33t as the upper slider may start contacting the crank spider arms before you can get it low enough to function properly. As a result we cannot recommend anything smaller than a 33t as it may allow the chain to escape. It is semi dependent on you crank however, so all of our guides do have a 32t position on them that will allow the slider to go into the 32t position if your cranks will allow it or if you are running a spiderless ring.

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I have a BSA BB shell on my frame. Should I use a XCX BB or an XCX ST?

We generally recommend the XCX ST as it will provide more chainline adjustability and also is easier to install.

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I noticed you make 2 version of the XCX ST – a high clamp and a low clamp. Which do I need?

Check with your frame manufacturer to see if they recommend a top swing front derailleur (low clamp) or a bottom swing (high clamp). We recommend the same clamp location for the XCX guide as the front derailleur that your frame would otherwise use.

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XCX Wheel FAQ (5)

Are these wheels tubeless compatible?

Heck yea. Get our TLS tubeless tape and valve stem installed and then add your favorite sealant and hit the trail.

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Do you have a 29″ version of the XCX+ wheel?

We do not have a 29″ version at this time. The TRS+ 29″ wheelset does have an extremely light rim and its complete wheel weight is competitive with other high-end 29er XC wheels. Due to the light rims our 29er wheels accelerate well in XC applications and will have the added durability of the TRS+ platform.

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