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Telephone
Dealer Sales and Tech Support: 800.801.9936
Consumers please contact your local bike shop
Fax: 800.809.6390
Telephone Contact Hours
9am-4pm PST (12pm-7pm EST)
Monday-Friday
Office Hours by Appt
Warranty/Small Parts Support
Please contact your local bike shop
Tech Support Inquiries
Please submit all tech support email inquiries to:
info@bythehive.com
Mailing Address
The Hive
405 East D Street suite C
Petaluma, CA 94952, USA
Please include your RA# if sending a return or service item
Sticker and Catalog Requests
Please send $2 USD to our postal address and label it as “Catalog and Sticker Request.” We are not able to fill email requests for stickers or catalogs.
Sponsorship Opportunities
Grassroots sponsorship is closed for the 2013 season at this time. We will start accepting resumes for the 2014 season in November.
If you are outside the US, please contact your local distributor.